Frequently Asked Questions
Only those "in the know" get invited to The Horseshoe Club
If you can't find an answer to your question, feel free to send a note on the contact form below.
Only those "in the know" get invited to The Horseshoe Club
QUESTIONS?
Feel free to call or email if you have questions that are not answered here. Sorry, we have disabled our website inquiry form due to hackers. If you don't want to call, please email or use the chat function on our Facebook page.
How many players should we bring?
Five-six players seems to be the best team size for this game. There's a lot to do in this game.
We don't want to play with strangers. Can we reserve the room for just our group?
Sure. If you're buying at least three tickets, we'll close the remaining slots at your request. There's a place on the reservation form to request a private game, or just give us a call.
This sounds like a tremendous team-building activity. Can we book your facility during business hours for corporate team-building?
You're absolutely correct -- escape games are perfect team-building activities. They're great for group bonding, competition among groups, or just as an employee reward. Click here for more information.
None of us have ever done this before. Are we going to be totally lost?
Your experience begins with a briefing from our Game Master, which will tell you everything you need to know to get started. Most of our players so far have been first-timers. We'll take care of you!
What if we get totally stuck partway through?
Our game includes a really fun system for getting hints.
What happens when time expires?
If you're still in the game area when the time runs out, the Game Master will open the door. Win or lose, we invite you take a group pic in the lobby, holding signs that show your friends how you either beat the game, or came thiiissss close!
Do most teams escape?
So far, we're seeing an escape rate of about 45%. See pics of winning teams on our Facebook page.
What do we need to bring?
A sense of fun and adventure. You won't need anything else for our game -- any items needed for the game are provided in the room. You will not need to Google anything or bring any outside knowledge. We encourage motivated players to dress in 1920's attire to really get into the story!
Is this activity appropriate for kids? We are looking for interesting, fun things to do as a family!
Yes and no. There are no "jump scares" but there's a realistic-looking victim in the room. It's a murder mystery. It's also a pretty challenging game, requiring some attention to detail and thinking. We require 2 adults if kids are under 16. Kids who accompany grown-ups will be entertained and enjoy it.
Kids cannot play this game on their own. We will strictly adhere to a minimum age of 16 if no adults are present.
QUESTIONS?
Feel free to call or email if you have questions. Sorry, we have disabled our website inquiry form due to hackers. If you don't want to call, please email or use the chat function on our Facebook page.
Feel free to call or email if you have questions that are not answered here. Sorry, we have disabled our website inquiry form due to hackers. If you don't want to call, please email or use the chat function on our Facebook page.
How many players should we bring?
Five-six players seems to be the best team size for this game. There's a lot to do in this game.
We don't want to play with strangers. Can we reserve the room for just our group?
Sure. If you're buying at least three tickets, we'll close the remaining slots at your request. There's a place on the reservation form to request a private game, or just give us a call.
This sounds like a tremendous team-building activity. Can we book your facility during business hours for corporate team-building?
You're absolutely correct -- escape games are perfect team-building activities. They're great for group bonding, competition among groups, or just as an employee reward. Click here for more information.
None of us have ever done this before. Are we going to be totally lost?
Your experience begins with a briefing from our Game Master, which will tell you everything you need to know to get started. Most of our players so far have been first-timers. We'll take care of you!
What if we get totally stuck partway through?
Our game includes a really fun system for getting hints.
What happens when time expires?
If you're still in the game area when the time runs out, the Game Master will open the door. Win or lose, we invite you take a group pic in the lobby, holding signs that show your friends how you either beat the game, or came thiiissss close!
Do most teams escape?
So far, we're seeing an escape rate of about 45%. See pics of winning teams on our Facebook page.
What do we need to bring?
A sense of fun and adventure. You won't need anything else for our game -- any items needed for the game are provided in the room. You will not need to Google anything or bring any outside knowledge. We encourage motivated players to dress in 1920's attire to really get into the story!
Is this activity appropriate for kids? We are looking for interesting, fun things to do as a family!
Yes and no. There are no "jump scares" but there's a realistic-looking victim in the room. It's a murder mystery. It's also a pretty challenging game, requiring some attention to detail and thinking. We require 2 adults if kids are under 16. Kids who accompany grown-ups will be entertained and enjoy it.
Kids cannot play this game on their own. We will strictly adhere to a minimum age of 16 if no adults are present.
QUESTIONS?
Feel free to call or email if you have questions. Sorry, we have disabled our website inquiry form due to hackers. If you don't want to call, please email or use the chat function on our Facebook page.